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BabyChangingStations.com
5111 Telegraph Ave, Suite 320
Oakland, CA 94609
Phone 1-866-465-3294
Fax 925-253-7455
BabyChangingStations.com was started in 1997 and we proudly distribute Koala baby changing stations, Bobrick washroom equipment and other fine products.
Payments
We accept the following credit cards:
Visa, MasterCard, Discover, Amex
Please note that your credit card statement will read the charge as BabyChangingStations.com
Return/Cancellation Policy
In order to keep our prices low we do not accept cancellations, returns or refunds for any reason once a purchase has been made.
What if I need to exchange a product
that was ordered incorrectly? We do allow exchanges
as follows. All exchanges or returns require a Return Merchandise
Authorization number (RMA) which must be requested within 3
days of the delivery date. Thereafter, all sales are final.
All exchanges must be received in their original packaging and
in sellable condition to receive credit. All exchanges are subject
to a 20-30% restocking fee. If you believe you qualify for the
return exchange of a product, you must request an RMA number
and agree to the inspection and restocking fee if applicable.
If product is returned without authorization, a minimum 30%
restocking fee will apply and a credit balance of the difference
offered for 6 months. After we receive your request we will
confirm purchase date and issue an RMA number if qualified,
and provide an address to ship the product to. When the product
is received, an inspection will be done to evaluate if the original
packaging and product are in sellable condition making it qualified
for an exchange. If the product and packaging meet the acceptance
standards for an exchange then the applicable restocking fee
will be assessed and charged to you for the exchange or credit.
All credits will be good for up to 12 months or the remaining
part of the current year, but not less than 6 months. Per our
website policy you must notify us within 3 days of delivery
of your intent to exchange a product. Shipping Cost, Freight
Cost, and Handling Cost are not refundable. All exchange returns,
when qualified are subject to a 20-30% restocking fee. You will
be responsible for the freight to return the material to our
location.
Purchase Orders
We are happy to provide terms to any company or organization that has first established a credit history with our company. For your convenience, at check-out, we provide a payment method named "Purchase Order". To apply for a credit account please contact us at sales@babychangingstations.com. Initial orders may require pre-payment. Purchase order minimum order amount accepted is $75.00 or more. Unless otherwise agreed to, all payments are due within 30 days of purchase date.
Privacy Policy
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What information do we gather?
At babychangingstations.com, we use cookies to track your
stay at our store. The cookie does not gather any information
from your computer or profile your system.
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What organization is collecting your information?
babychangingstations.com collects and stores information
in our secure and confidential database. Intermediaries
are used only to handle credit card processing and product
fulfillment. A 3rd party credit card verification company
handles all credit card processing. Orders are processed
and shipped by only the most reputable suppliers of our
products/services.
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How do we use your information?
We have three main uses for your personal information: Tracking
your visit at babychangingstations.com, processing and shipping
your order, and being able to contact you a) at your request,
b) because of an issue with your order, or c) for occasional
special offers.
We use this information to stay informed about our customer's
needs and to make sure we are offering the best products
and services available. Your telephone number is used only
if we have questions or need to reach you immediately regarding
your order.
With whom will your information be shared?
We will never share or sell your personal information, including
your email address, to other companies for any reason, except
as required by law, or unless approved for in writing by
you.
What choices are available to you regarding collection,
use, and distribution of the information?
In order to complete any request/order/service, it is necessary
for you to enter a minimum amount of information. The required
fields of entry are always marked as such. All other fields
are optional. You always have the option of calling one
of our Customer Care Representatives to provide it over
the phone.
SSL Technology
Secure Sockets Layer (SSL) technology is presently the very
safest way to send credit card information over the Internet.
Information is first encrypted on your computer, then decrypted
on our side, preventing anyone from accessing any information
in between. To ensure your security, we recommend the use
of SSL-capable browsers, like Netscape 3.0 or Internet Explorer
3.0 or higher. babychangingstations.com utilizes Verisign
secure site services. VeriSign Secure Site Services include
Server IDs (SSL certificates), which, when installed on
a Web server, authenticate sites to visitors and encrypt
information (credit card, personal, etc.) transmitted over
the Internet.
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Passwords
While registering for a Registered Shopper Account, you’ll
be asked to provide a personal password of your choice.
This password will be used for all future access to your
account. For security reasons, we cannot assign a password
for you, nor can we provide it to you over the phone in
case you forget it. If you do happen to forget your password
or log-in your password incorrectly, simply click on the
'EMAIL MY PASSWORD' button. We will delete your current
password from our files and email you a randomly generated,
password. Once you log in with this password, you will have
the opportunity to customize a new password in order to
regain access to your Account.
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Correct/Update Policy
Babychangingstations.com offers you the ability to correct
or change the information you submitted during MEMBER registration
and/or Checkout at any time and as often as necessary. You
can access and change it from the ‘Continue Checkout’
page during the checkout phase of the buying process or
once you initially log in to your account. Users who are
experiencing problems or who have any questions about how
our services work can contact us.
Copyright Notice
Most material available on the Internet, whether
from freely accessible web sites or from subscription databases
such as those available at BabyChangingStations.com, is protected
by copyright law, whether or not a statement of copyright is
visible on the page being viewed. BabyChangingStations.com upholds
all provisions of United States copyright laws, including 17
United States Code sections 107 and 108 governing fair use and
reproduction by libraries and archives. Patrons using copier
or printing services are responsible for any infringements of
copyright laws.
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